What clothing sizes are accepted?
The Friendship Closet accepts boys and girls sizes newborn to 14 years, and maternity sizes extra small to extra large.

Do I have to use metal (wire) hangers?  Do you have extra hangers?  Where do I get hangers? 
We strongly encourage the use of wire or very thin plastic hangers.  Many plastic hangers, especially the children's hangers, are thick and make the racks crowded.  Also, clothes fall off plastic hangers more often than wire hangers.  No, The Friendship Closet does not have extra hangers.  Most local dry cleaners will give you metal hangers for free.  You can also try Freecycle or Craigslist. If you use children's-sized hangers, we highly recommend you only use them for the smallest baby clothes.  Even though you may find they work for medium to larger sizes in your own children's closets at home, at the sale the clothes are moved back and forth constantly and as a result, clothes frequently fall off that kind of hanger.  Refer to the section on the "Consignor" page about hanging your items for more information.

Why do clothing items labeled with a size range hang with the larger size in the range?
In almost all cases, if you hold, for example, a "12-18 month" item up to an item with a single size on the label (often department store brands), you will find that its dimensions compare more closely with the 18-month item, not the 12-month item.  We do our best to get all the items that will actually fit a specific size into the same section.

Do sleepers or onesies count towards the 12 piece limit for 0-6 months sizes?
Sleepers and onesies DO count toward the limit if they are on hangers, but not if they are in Ziploc bags.  The purpose of the 12 piece limit is to keep the racks from being overcrowded as we receive an enormous number of these sizes in perfect condition.  We have marked bins for sleepers and onesies that are in Ziploc bags.

How do I tag small items?
Put small items in Ziploc bags and use clear packing tape to attach the tag to the bag.

Are all items half-price on Saturday?  
No, not all items are discounted on Saturday. The consignors indicate which items will be discounted on their tags.

How do I tag my item so that it does not sell for half-price?
You must indicate this when you are generating your tags online.

How much will I earn from the sale?  When will I receive payment?
Consignors earn 70% of the sale price of the items, minus a $5 consignor fee to help cover advertising and supplies. We hope to hand out checks to consignors at pick-up on Saturday.  If we are unable to, we will mail them the following week.

As of January 2012, we no longer accept tags from other sales, including Friendship Closet tags that were printed prior to January 2012 using the old system.  The only tags you may bring to our sales are the ones you make and print through our online system.

What if I can’t drop off my items on during the drop-off periods?
You will need to send someone to drop off your items for you during the drop-off hours.  That person, like all consignors, will be responsible for signing in at the front table, putting your items out onto the sale floor, and placing your numbered bin(s) in the appropriate place (as directed by a volunteer).  We regret that we are unable to have additional drop-off hours but we are limited by when we can have the space at our church and circle volunteers to help.

What if I can't pick up my unsold items on Saturday?
You will need to send someone to pick up for you during the pick-up hour. That person, like all consignors, will be responsible for signing in at the front table, picking up your unsold items (as directed by a volunteer), and picking up your check.  Consignors must email friendshipcloset@gmail.com or casey@friendshipcloset.com before the sale begins if you will be sending someone in your place for pick up so we will know this person has your permission to take your unsold items and check.  The Friendship Closet must vacate quickly following pick up and therefore items not picked up on time become the property of The Friendship Closet. 

If I mark all my items for donation, do I still have to come to pick-up on Saturday (and do I still need to leave a numbered bin at drop-off)? 
No, you do not have to come to pick-up nor do you have to leave us a bin at drop-off.  If you do not have any unsold items and do not come to pick-up, we will mail your check to you the following week.  We would appreciate it if you would leave us a self-addressed, stamped envelope at drop-off when you sign in if this what you plan to do.

If I have consigned with The Friendship Closet before, do I need to register again?  Can I have the same consignor code I had before? 
We have a new online system as of January 2012.  All consignors will need to register as new consignors the first time they register with us after January 2012.  Because we no longer accept tags from other sales (including Friendship Closet tags that were printed prior to January 2012 using the old system), all consignors from January 2012 on will be assigned new consignor codes.  

What methods of payment are accepted?
The Friendship Closet accepts cash and personal checks ONLY. Please bring proper identification for checks.

What if I don’t like my purchases when I get home?  Are returns or exchanges allowed?  What if I later realize that an item was recalled?
All sales are final.  We do not accept returns or exchanges for any reason so please consider your purchases carefully.  Shoppers are encouraged to visit the CPSC website to sign up for recall notices and educate yourself on items you are shopping for.  Please see our Safety page for more information regarding recalls.

We are unable to offer early shopping for consignors or shoppers, but have a limited number of opportunities for early shopping for sorting volunteers. This opportunity is only available to those who can commit to the entire 3-hour sorting shift.  If you are interested, email our volunteer coordinator at volunteers@friendshipcloset.com.  

We do not promote any businesses at our sale as per church policy and in keeping with our sale being a mission-based event.  This is a big part of what sets our sale apart from others.